Privacy Policy
Effective Date: 25-11-2024
Rajan Eye Care is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online appointment system. By using the system, you agree to the practices described in this policy.
Information We Collect
- Personal Information: Name, age, gender, email address, phone number, and any medical details provided during appointment scheduling.
- Technical Data: IP address, browser type, device information, and usage details of our website or system.
- Payment Information: If payments are processed through the system, billing details may be collected securely via third-party payment gateways.
We may collect the following types of information:
How We Use Your Information
- To schedule, confirm, or reschedule appointments.
- To communicate about services, reminders, or updates.
- For internal analytics to improve system functionality and user experience.
- To comply with legal obligations and protect the system from unauthorized use.
How We Share Your Information
- With authorized personnel within Rajan Eye Care for providing healthcare services.
- With third-party service providers (e.g., appointment system platforms, payment processors) who assist us in operating the service.
- If required by law, regulatory authorities, or during legal proceedings.
We do not sell or rent your information to third parties. However, we may share your information:
Data Security
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These include encrypted storage, secure servers, and regular security audits.
Your Rights
- Access and Correction: You can request access to or correction of your data.
- Data Deletion: You may request that we delete your information, subject to legal or operational retention requirements.
- Withdraw Consent: You can withdraw your consent for specific uses of your data at any time.
Cookies and Tracking
- We use cookies to enhance your experience on our website. You may disable cookies in your browser settings, but some features may not function as intended.
Third-Party Links
- Our system may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.
Updates to This Policy
- We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or an announcement on our website.
Age Restrictions
- Minors (under 18) must be accompanied by a parent or legal guardian for appointments.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Rajan Eye Care
Phone: 8528232823
Email: info@rajaneyecare.com
Address: No. 5, Vidyodaya East, 2nd Street,T.Nagar, Chennai – 600 017.
